BITSKYGAME Responsible Gaming Guide

Independent Game Results Statement

At BITSKYGAME, each game or spin is an independent event. Regardless of bet amount, game duration, or whether you've played the game before, all results remain unaffected, ensuring a fair and just experience every time.

Odds and Probability Explanation

Odds and probability are important indicators of winning chances. While odds may sometimes be low, betting always involves uncertainty. Please view each bet rationally and never consider it a guaranteed way to make money.

BITSKYGAME Responsible Gaming Tools

We always advocate gambling as a form of entertainment. To help you maintain healthy gaming habits, BITSKYGAME provides various responsible gaming tools to help you control your gaming pace at any time.

Gambling Limit Features

Loss Limits

You can set maximum loss limits (net loss) for daily, weekly, or monthly periods to help you rationally control expenses. If you profit within the set period, winnings can continue to be bet until reaching the loss limit. Unsettled bets are also included in the limit scope.

Betting Limits

Set maximum betting amounts for daily, weekly, or monthly periods to help you plan your funds reasonably. Betting limits apply to total bet amounts and are not affected by profits.

To adjust limits, you must first remove existing limits and set new ones. There will be a 24-hour cooling-off period after removal.

Self-Exclusion and Temporary Exclusion

Self-Exclusion

If you're concerned about your gambling behavior, BITSKYGAME offers self-exclusion features to suspend account access. Available exclusion periods include 6 months, 1 year, or indefinite. Indefinite exclusion lasts at least 6 months, after which you can apply for reactivation.

To initiate the review process, please contact us via email: [email protected]

Temporary Exclusion

If you need a short break, you can choose temporary exclusion for 1 day, 1 week, 1 month, or 3 months. After application, your account will enter a 24-hour cooling-off period. The exclusion takes effect after the cooling-off period ends, and the account cannot be reactivated during this time.

To apply, please contact us via email.

Account Closure and Reactivation

If you wish to close your BITSKYGAME account, please submit an application through online customer service or email to [email protected]. After closure, you won't be able to access your account, participate in activities, or claim rewards. To reactivate, you must wait at least 24 hours cooling-off period and apply through customer service or email.

BITSKYGAME reserves the right to close accounts at any time.

Support and Help Organizations

Minor Protection and Parent Tips

BITSKYGAME strictly prohibits minors from gambling. Users under 18 cannot register or claim bonuses. Parents please note:

  • Do not let minors access your account and bank cards
  • Enable password protection to prevent minors from accessing gambling content
  • Arrange internet time reasonably and use protection software to block inappropriate content

Recommended Gambling Blocking Tools

*BITSKYGAME assumes no responsibility for the use of third-party software.